Concierge Women’s Healthcare, Designed Around You

You pay an annual or monthly membership fee. It covers your office visits, annual GYN exam, hormone visits, annual blood work, body composition scans, nutrition counseling, and after-hours access for urgent matters. Because the practice keeps membership small, appointments run longer and are easier to get.

Concierge Care is an enhanced access plan for patients who prefer a premium healthcare product. Patients with Concierge Care pay an annual fee (or monthly payments) that covers their membership in the practice, as well as all office visits and an annual exam. In addition, Concierge Care patients have direct access to their provider by phone and email.

The model benefits both patients and physicians. The practice accepts fewer patients so our providers can develop stronger relationships with patients, allowing for a more comprehensive, personalized approach. Patients can see their physician, or one in the practice, the same day an urgent appointment is needed. Typically, patients in a Concierge practice have better health outcomes and are more satisfied. The bottom line is that by offering a concierge membership plan, we increase the amount of time we spend together because we see fewer patients in a day. We provide greater personalized care, serve as your advocate, and decrease healthcare costs overall.

Not for anything your membership covers. Insurance often limits treatment options, so the practice works outside of it and our office does not file insurance claims. You can still use your insurance when Dr. Bone refers you for care the membership doesn't include, such as additional labs, imaging, procedures, or surgery. If your plan has out-of-network benefits, you may be able to submit some visits yourself, and a Health Savings Account (HSA) may reimburse some visit-related costs.

Our providers are considered non-participating providers of Medicare. However, all of our providers can refer to specialists, hospitals and imaging facilities. If a patient has a managed care plan or Medicare, those visits, hospital stays, and imaging are typically covered by your insurance (unless you have a Medicare Advantage HMO or Medicaid).

Yes. Direct access is part of membership. During office hours, call the office or message us through the patient portal. After hours, text (504) 526-1771 for urgent issues that can't wait until morning.

Yes, we will be able to access your medical records through an HIC (Healthcare Information Exchange) through our online electronic medical records system.

Yes. We strongly recommend you carry health insurance to help with costs for services not associated with the practice.

We can coordinate your visit to a specialist in your insurance network, and they will bill your insurance.

We are different in that neither the practice nor the patient is burdened by insurance. Many “boutique” practices charge significantly higher fees, from $3,000 to over $10,000, and still bill insurance at the much higher, insurance contracted rates. The patient is still subject to visit restrictions, insurance denials, high deductible charges, etc.

Our practices go above and beyond the traditional primary care practice in education to specialize in women’s healthcare. We built care for women, designed by women.

No. Our membership fees, as well as all ancillary offering fees, are available upon request. Since we do not participate in insurance billing we are able to secure contracted rates for items such as labs and pharmaceuticals at a much lower rate. These rates are often up to 90% lower than what you would pay utilizing your insurance coverage.

We think of "virtual visits" as a supplement to good primary care—not a replacement for in-person care. The office can offer these visits in some circumstances when appropriate. Patients who would like to request a visit should contact the office for prior approval. In cases where a physical exam is necessary, we reserve the right to recommend a traditional clinic visit.

Our practice does have some vaccines that we can provide at a discounted rate. For patients seeking to have those vaccines covered by insurance, we are happy to provide a prescription to have vaccines administered at a local pharmacy when possible.

You have several options:

1. We can direct you to an outside lab, and charges can be billed to your insurance.

2. If appropriate, we can draw labs in the office and send them to the lab to bill your insurance.

3. We can draw the labs in the office and bill the patient directly at a discounted price if appropriate.

No. Direct primary care means you have a direct financial relationship with the practice, so membership fees are not eligible for insurance reimbursement. You can use your HSA or FSA for visit-related fees, such as an office visit or blood work.

No. It is currently not deductible at this time. However, there continues to be a push nationally and at the state government level to allow for tax deductions for Direct Primary Care fees.

We ask that patients participate in their membership plan for a minimum of 6-months. After that 6-month period, if you feel that the practice isn’t a good fit for you, you can cancel with a 30-day written notice. Any fees for that month will be prorated to the cancellation date.

Yes. Practices have a limited capacity for patients, but if there is availability, a patient may rejoin the practice.

Call the office at (504) 526-1771, or schedule a complimentary discovery call with our membership director online. We'll walk you through membership options and answer your questions before you decide.